User Experience design blog - Business posts

Native mobile apps and mobile optimised web apps are not mutually exclusive, you can have both.

When thinking about how to support mobile, instead of thinking about having to choose from one option or another, think about building your mobile strategy around a number of different degrees of support; with browser based access the bare minimum basic level, mobile optimised support as one level up and native applications as the ultimate, highest level of support possible.

User Experience design is not User Interface design and neither is an optional extra in product development

User experience design and interface design are not one in the same and neither should, or can successfully, just be added at the end of a product’s development as the “polish on top”

Contractor tip: Use Highrise to manage recruiter contact

Since setting myself up as a contractor just over a year and a half ago I’ve been contacted by a lot of recruiters. Some good, some bad, some terrible. I needed a way of keeping track of who was who and Highrise was the answer.

Don’t aim to fail fast aim to learn and adapt fast

Don’t aim to fail, aim to learn what works and what doesn’t and adapt.

Virgin Media – How 1 misleading web page led to a bad Customer Experience

If you want your customers to trust you and, more importantly, stick with you when times are tough you must be open, honest and responsive when things go wrong. And you must also never raise expectations beyond what can be delivered. A lesson Virgin Media need to learn

A few words on the redesign / realignment of JMCQUARRIE.co.uk

Those of you who follow me on twitter (@jmcquarrie) will know that I revealed a new design here at jmcquarrie.co.uk this week.

The update was much needed and incorporates a number of changes that I’ve been meaning to make since I launched the last version of the site just over a year ago.

Blending online and offline: ASDA take a step in the right direction

A follow up to my “How supermarkets could blend the online and the offline Worlds to make customers more loyal” article

New web site Consultive Magazine launched

A brand new online publication Consultive Magazine launched today

How supermarkets could blend the online and the off line Worlds to make customers more loyal

Providing online spend analysis for customers who shop with a loyalty card could help supermarkets keep customers coming back for more on and offline

Three reasons why Enterprise software, as a rule, offers such a poor User Experience

1) The people who buy the software are not the end users. 2) Software designed to do everything for everyone will not be very good at any one thing. 3) It is really hard to define a great user experience, or prove that a system offers one

Why you need to offer a great User Experience as a cloud computing organisation

As more and more organisations start offering their software using a cloud computing model the user experience of their offerings become more and more critical to the success of attracting and retaining customers.

As of today I’m a freelance web consultant, designer and developer for hire

Welcome to the official website of JMcQuarrie Ltd

How card counting could make content personalisation possible

Content personalisation is the Holy-Grail of web design, could card counting be the answer?

One reason why cross browser compatability is a business issue

Building your application for one browser is always a business issue

The results – Your experiences of online shopping poll

Online shopping survey results

Online shopping. What’s your experience?

Online shopping survey

Sometimes trees grow sideways

Do you browse left to right or up and down?

10 point Design Manifesto – "my top 10 web design principles"

10 principles for designing better websites

Aligning systems development with company strategy

What you design and build should align with where you’re going as an organisation

With the advent of Google earth and Google maps, a new dawn in advertising was quietly ushered in.

As advertisers realise this they will cotton on to a, as yet relatively untapped, marketing platform; roofs.

Documenting the design of a web application -Part three: Using "Page state" diagrams to illustrate dynamic interaction

Part three of a three part series

Could Social Networking be the answer (or at least part of it) to the Knowledge Management problem? (UPDATED 22 Aug 2007)

For years organisation’s have struggled to realise the potential of their collective knowledge because they have no way of collecting or sharing it. Could Social Networking be the answer?

Welcome

I started building websites way back in late 2000, having read my way through the book “Learn HTML in a weekend”. It got me hooked, and I’ve been involved in designing, developing and maintaining websites in some form or another ever since.

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If you're looking for someone to help with the User Experience or Interaction design for your project, why not get in touch and we can talk through how I may be able to help.

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