Posted on 2nd December 2011 in Interface Design & User Experience
I have never once sat observing a user during any usability testing and seen them give up the task in hand because they had to scroll a page. They may have not been able to find what they were looking for, or they may have not understood what to do next, but not once have they not known how to scroll.
Posted on 25th October 2011 in Business & Interface Design & User Experience
User experience design and interface design are not one in the same and neither should, or can successfully, just be added at the end of a product’s development as the “polish on top”
Posted on 15th July 2011 in Business & User Experience
If you want your customers to trust you and, more importantly, stick with you when times are tough you must be open, honest and responsive when things go wrong. And you must also never raise expectations beyond what can be delivered. A lesson Virgin Media need to learn
Posted on 4th November 2010 in Code & Interface Design & User Experience
Let the CV Nurse tend to your CV and help you land your dream job
Posted on 6th September 2010 in Business & User Experience
A follow up to my “How supermarkets could blend the online and the offline Worlds to make customers more loyal” article
Posted on 20th July 2010 in Business & User Experience
Providing online spend analysis for customers who shop with a loyalty card could help supermarkets keep customers coming back for more on and offline
Posted on 5th July 2010 in Business & User Experience
1) The people who buy the software are not the end users. 2) Software designed to do everything for everyone will not be very good at any one thing. 3) It is really hard to define a great user experience, or prove that a system offers one
Posted on 27th June 2010 in Business & User Experience
As more and more organisations start offering their software using a cloud computing model the user experience of their offerings become more and more critical to the success of attracting and retaining customers.
Posted on 22nd June 2010 in Business & Interface Design & User Experience
Welcome to the official website of JMcQuarrie Ltd
Posted on 11th October 2007 in Business & User Experience
10 principles for designing better websites
Posted on 30th August 2007 in User Experience
What you can learn from the special effects in Forest Gump
If you're looking for someone to help with the User Experience or Interaction design for your project, why not get in touch and we can talk through how I may be able to help.