If you work in any aspect of designing and building digital products you should have read The Elements of User Experience by Jesse James Garrett^*. If not, I highly recommend you do.

I first read his book while studying at university and still reference it regularly to this day >20 years later. I can’t say that about many books I read during my studies…

In this talk, Garrett revisits the ideas that shaped The Elements of User Experience, reflecting on how our digital world has evolved and why his framework remains surprisingly relevant. As we rapdily move into an era of AI-driven products and services, his emphasis on clarity, empathy, and intentional design feels more essential than ever.

Definitely worth a watch.

^*The link to the book above is an affiliate link. If you buy through it, I may earn a small commission